solutions. not excuses.
We earn our reputation by getting our hands dirty.
A lost cause to our competition is our chance to shine.
who we are
Our people average over 13 years in the industry and share the same belief that it is our action in the face of adversity that defines us. We will not trade character for comfort or accountability for excuses. We believe we are owed nothing but what we earn – and our partner’s loyalty and trust is forged in consistency and the mindset that your business is our business.
who we help
We are not the right brokerage for everyone. If late shipments, poor execution and limited communication have no impact on your piece of mind and bottom line, look elsewhere. But for those customers who demand results – or else – we take pride in delivering them time and time again. Whether you need long term strategies to satisfy your stakeholders in uncertain futures or someone who just understands your load’s unique intricacies the way you do, Freight Buffalo is there to secure piece of mind for you and your freight needs.
PROBLEMS YOU HAVE THAT WE SOLVE
Late trucks
lack of supply chain clarity
Poor Communication
Tight Market Capacity Challenges
Inexperienced reps
Short lead times
Need for expedited shipments
Wrong equipment
Ghosting
Fallouts
Unreliable carriers
Unprofessional conduct
Lack of solutions
Double Brokering
Theft/Fraud
Claims
modes
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Full Truckload
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Team drivers to run non-stop on critical loads.
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Trailer includes refrigeration unit. Food and produce products.
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Cost effective transport or smaller shipments.
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Basic Trailer
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Open deck shipments + straps, tarps or coils
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High Value Cargo
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Small shipments that must deliver on time.
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Containers from the ports.
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Rail Shipments
what we do
At Freight Buffalo, we solve freight issues before they become supply chain nightmares and provide clarity for your whole supply chain, from the nitty gritty to the big picture.
how we do it
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There is a lot that can happen along the life of a load (even before pickup). Our team of experts, technology and processes can course correct before your load hits a road block and solve the many potholes and challenges that seek to derail your shipment. Most brokerages view service failure as a part of life. We take it personal. Our brokers historically have the highest customer scorecards compared to the competition.
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From updates to problem prevention/solving to planning for the future, our team stays poised to tackle all your transportation challenges and hand deliver solutions so you can focus on literally anything and everything else.
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Freight doesn't sleep and neither do we. If there's a bump in the night, we bump back, 24/7/365.
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We leave no one in the dark. Your shipment has many stakeholders. Never get a call from your customer wondering what's going on with their order again.
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The industry and transportation market is always in flux. Knowing when and where the peaks and valleys are allow you to make better decisions that secure uninterrupted service and mitigate pricing spikes and over paying on lanes.
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Fraud is up 150%. Freight Buffalo's tech and multi-faceted carrier vetting processes ensure you cargo is safe and your carriers compliant. Our Insurance coverage is well above the industry standards. Most issues are preventable when you have a partner experienced enough to know what to look for and what solutions to apply.
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Our ability to establish primary carriers on your most challenging lanes allows you to breath easy as we line up reliable carriers who love servicing you lanes time and time again.
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Your business is varied and every changing. We can support you in your growth and busy seasons and adjust when the busy season settles down.
why we do it
We believe God calls us to be our best by giving our best. We apply the Golden Rule to your business and treat each of your shipments like it was our reputation on the line. We live each day by our motto: “Come Hungry. Leave Proud.” and seek to inspire our next generation that greatness is a given if you give all you got.
Customer testimonials
I love that I never have to ask for a status update. Aidan has updates waiting for me daily and has literally never given a load back.
It’s basically “set and forget”.
Natalie - Egg Industry
Reed and his team are unmatched. His attention to detail has saved us not only money but at least one person’s job! He’s beyond reliable, saves the day when I have emergencies and even when there’s bad news, he gives me the truth along with a solution.
Mike - CHicken Industry
They don’t fall out or create additional work for me.
Last year we ran about 500 loads with them. They are the only broker I use on my shipments and I highly recommend them.